Contact automatic creation failed

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9 years 8 months ago #193802

-- url of the page with the problem -- : walliser-weine.ch
-- HikaShop version -- : 2.4.0
-- Joomla version -- : 1.6.0
-- PHP version -- : 5.5
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : contact creation failed

Hi,
For some reason i always get this error msg, when somebody is signing up.

"Contact automatic creation failed because contact category is not set!"

But then it still contienues and also the user is create with email etc.

How can i fix this?

Thanks

Markus

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9 years 8 months ago #193806

Hi,

That's due to a Joomla plugin you have activated: in the Joomla backend go to the Plugin Manager and search for the plugin "User - Contact Creator". You have it enabled, so it tries to automatically create a Joomla contact (accessible under -> Components -> Contacts) for each new user registering.
Unless you want to publish a (contact) list of all your users, maybe even incl contact form etc, you don't need this, so you should disable the plugin. New users registering will then not see the error anymore.

The good news is that, due to the error/"misconfiguration", at least you don't have a long list of (useless) contacts in your database. Again, check under -> Components -> Contacts, there should be only the ones you entered manually, if any.


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The following user(s) said Thank You: MWALTHER

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  • Posts: 116
  • Thank you received: 1
9 years 8 months ago #193819

many thanks

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