Change an order with phpMyAdmin

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  • Hikashop Business
9 years 2 months ago #213598

Hello,

I have a customer who accidentally ordered the wrong version of a product (he bought the Photoshop Elements version of an effect, instead of the Photoshop version). Both products have the same price.

I'd like to change his order details, so that the customer will able to download the correct product in the future. Which tables do I have to edit?

Another similar question. There is another customer who purchased a product as a guest.
After than, he registered with the site. Now he is asking me if I can link his 'guest' purchase to his user account. Is that possible?

Thank you!
Panos

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  • MODERATOR
9 years 2 months ago #213602

Hi,

You shouldn't use "PHPmyAdmin" for that ; but just edit the order in the HikaShop backend.
You can modify the products in the order and also change the customer ; you have access to all elements of the order and can modify all of them.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 105
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  • Hikashop Business
9 years 2 months ago #213862

Fantastic, thank you very much.

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