how to distinguise retailer and consumer prices

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8 years 7 months ago #234601

-- HikaShop version -- : 2.6.1
-- Joomla version -- : 3.4.8
-- PHP version -- : 5.3.28
-- Browser(s) name and version -- : 45.0.1
-- Error-message(debug-mod must be tuned on) -- : Question about functionality. Iam byuilding a new site which is still a subdomain on this moment.

I want to split the group of customers into two levels: retailers and consumers. And show the consumer prices including VAT in the webshop as long as the visitor has not logged in. Articles can be added the the shopping basket but the consumers has to log in or register if he wants to buy. After being logged in, the webshop must distinguise consumers and retailers and show accordingly the right prices (including vat and excluding vat). What I have done seems not to work:
I made the special usergroups consumer (under public) and retailer (under registered). After that I added the consumerprice to the article. With the ACL manager I attached the consumerprices to consumers-usergroup and the retailprices to retailers-usergroup.
But the site shows only the consumerprices without VAT if not logged in and after being logged in with a user who has only the consumers rights the website still shows the retailer prices only! The site make sno difference with the type of user: no matter what rights are granted only the retailprices are shown. So I changed the consumer-usergroup and put it under registered. That has no effect...? Any tips how to do this?

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8 years 7 months ago #234610

Hi,

So from what I understand, you actually only have one price regardless of the type of the customer, but only individuals should pay the VAT on that price.
So you need to configure you shop like that:
- have only one price, regardless of the user group
- configure your tax rules via the menu System>Taxes to only apply to guests, public, registered, consumer user groups.

That way, the VAT won't apply if the user group of the user is "retailer". But it will apply otherwise.
If you don't see the VAT for consumers after that, then there is a problem with the other settings of your tax rule and I would recommend you to check the different points of that FAQ:
www.hikashop.com/support/documentation/3...ion-listing.html#faq

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