Joomla account not setup for new customers

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8 years 7 months ago #236098

-- url of the page with the problem -- : fearlessrider.com/
-- HikaShop version -- : 2.6.2
-- Joomla version -- : 3.5.1
-- PHP version -- : 5.5.33
-- Browser(s) name and version -- : various - all most recent versions

We are having quite a few customers setup with no 'Name', 'Username' and no Joomla account setup so they can login.

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8 years 7 months ago #236139

Hi,

This means that they used the guest checkout in order to purchase on your website. The guest checkout doesn't create a user account, so that's normal. Select another "registration" mode in the Checkout tab of the HikaShop configuration if you don't want to allow the guest checkout.

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8 years 7 months ago #236248

Nicolas,

/facepalm Thanks for reminding me. Age is beginning to affect my memory. LOL

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