HIKASHOP ESSENTIAL 60€The basic version. With the main features for a little shop.
HIKAMARKETAdd-on Create a multivendor platform. Enable many vendors on your website.
HIKASERIALAdd-on Sale e-tickets, vouchers, gift certificates, serial numbers and more!
MARKETPLACEPlugins, modules and other kinds of integrations for HikaShop
Nicolas,
You comments are cryptic. I don't want to be critical here as I have 'very high' respect and admiration for the HikaShop team but please remember that most of the people who come to the forums are either not developers themselves, are beginner or intermediate level developers or people, like myself, who are advanced developers (yep, been doing it for 40+ years).
Naturally, someone who is not a developer needs a higher level of guidance but so too does beginner to advanced developers. Why? Because they didn't code HikaShop. You can give an instruction like this but, as a developer, I can't just go half-cocked (American term for jumping off a cliff) and hope that what I do will work. It is important to me that I do more good than harm. I may 'think' I understand exactly what to do but without knowing what some underlying code may be doing to the changes I make, I could cause more harm because I do not know 'fully' the underlying structure / coding and, to be honest, I really don't have time to 'reverse engineer' HikaShop. 
As much as I hate to say this but give feedback like you're speaking to a dummy, call it "HikaShop for Dummies". 
So you say "you can replace the code with your custom PHP.". Are you talking about the PHP that is in the 'Text Version'? If so, why not just simply say "you can replace the {TXT:ORDER_END_MESSAGE} with the entire contents in your edited 'Text Version' ". I am assuming that is what you are saying. If not, enlighten me.
As far as making the changes in the Preload version, If I decided to change that version, would I replace this code:
'ORDER_BEGIN_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_BEGIN', HIKASHOP_LIVE),
'ORDER_END_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER', HIKASHOP_LIVE) . '<br/>' . JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name),'ORDER_BEGIN_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_BEGIN', HIKASHOP_LIVE),
'ORDER_END_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER', HIKASHOP_LIVE) . '<br/>' .
foreach($data->cart->products as $product){
if($product->product_id==1){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)
}
if($product->product_id==2){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)
}
if($product->product_id==3){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)
}
if($product->product_id==4){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)
}
}
. '<br/>' . JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name),Please Log in or Create an account to join the conversation.
I feel your frustration. 
In the "Order notification" email, I tried this in the Preload version with no success in the confirmation email.
'ORDER_BEGIN_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_BEGIN', HIKASHOP_LIVE),
'ORDER_END_MESSAGE' => JText::sprintf('THANK_YOU_FOR_YOUR_ORDER', HIKASHOP_LIVE) . '<br/>' .
foreach($data->cart->products as $product){
if($product->product_id==1){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)
}
if($product->product_id==2){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)
}
if($product->product_id==3){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)
}
if($product->product_id==4){
JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)
}
}
. '<br/>' . JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name),<!--{ENDIF:ORDER_SUMMARY}-->
<p>
<!-- bypass text insert and post PHP in directly {TXT:ORDER_END_MESSAGE} -->
<?php
/**
* @package HikaShop for Joomla!
* @version 2.6.3
* @author hikashop.com
* @copyright (C) 2010-2016 HIKARI SOFTWARE. All rights reserved.
* @license GNU/GPLv3 http://www.gnu.org/licenses/gpl-3.0.html
*/
defined('_JEXEC') or die('Restricted access');
?><?php echo JText::sprintf('HI_CUSTOMER',@$data->customer->name)."\n"."\n";?>
<?php
$url = $data->order->order_number;
if($config->get('simplified_registration',0) != 2) {
$url .= "\n".'( '.$data->order_url.' )'."\n";
}
echo JText::sprintf('ORDER_STATUS_CHANGED_TO',$url,$data->mail_status)."\n"."\n";?>
<?php echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER',HIKASHOP_LIVE)."\n"."\n"."\n"; ?>
<?php
/* adding additional text based on which product was ordered. */
foreach($data->cart->products as $product){
if($product->product_id==1){
echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)."\n"."\n"."\n";
}
if($product->product_id==2){
echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)."\n"."\n"."\n";
}
if($product->product_id==3){
echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_CLIENT',HIKASHOP_LIVE)."\n"."\n"."\n";
}
if($product->product_id==4){
echo JText::sprintf('THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL',HIKASHOP_LIVE)."\n"."\n"."\n";
}
}
?>
<?php echo str_replace('<br/>',"\n",JText::sprintf('BEST_REGARDS_CUSTOMER',$mail->from_name));?>
</p>
<!-- end PHP insert -->THANK_YOU_FOR_YOUR_ORDER="Once again, thank you for your order at %s. We hope to see you again soon."
THANK_YOU_FOR_YOUR_ORDER_PROFESSIONAL="<br /><strong>NEXT STEP: </strong>Now that you have completed your purchase, the next step is to send the coupon code to your client with instructions for them to come to this website, create an account, purchased the pertinent Client program, either Divorcing with Children or Divorcing without Children, and apply the coupon to their purchase which will provide the program to them at no cost."
THANK_YOU_FOR_YOUR_ORDER_CLIENT="<br /><strong>NEXT STEP: </strong>Now that you have completed your purchase, the next step is log into our website, view the instructions on the right sidebar after logging in and click the link to begin viewing the program that you have purchased."Please Log in or Create an account to join the conversation.
Nicolas,
I tested and it didn't work so I did some digging and found the issue. I was editing the 'Order notification' instead of the 'Order status notification'. Once I made the changes to that record, it worked. Sorry for all this back and forth when it was a much simpler issue. 
Also, I like the style changes on the website. Very nice!
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