e-mail activation

  • Posts: 33
  • Thank you received: 0
7 years 11 months ago #257644

-- url of the page with the problem -- :
-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.4.6
-- PHP version -- : 5.6
-- Browser(s) name and version -- : Chrome

Hi,

I have more complaints from customers who want to register but they do not receive confirmation email. I've actually tried it self and I'm not getting a confirmation email.

Thanks,

Suhail

I will not use activation email

Thanks

Last edit: 7 years 11 months ago by suhail.

Please Log in or Create an account to join the conversation.

  • Posts: 33
  • Thank you received: 0
7 years 11 months ago #257654

I see the activation e-mail, but which ends up in spam. any idea why?

Please Log in or Create an account to join the conversation.

  • Posts: 82863
  • Thank you received: 13372
  • MODERATOR
7 years 11 months ago #257660

Hi,

It could be many things. I would recommend to test the email with the service www.mail-tester.com/
It will tell you why your email is detected as a spam and what you can do to avoid that.

The following user(s) said Thank You: suhail

Please Log in or Create an account to join the conversation.

Time to create page: 0.059 seconds
Powered by Kunena Forum