Shopper has an account

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7 years 7 months ago #266884

-- url of the page with the problem -- : www.artacademy.dk
-- HikaShop version -- : 3.0.1
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6.30
-- Browser(s) name and version -- : crome

Hi.
When a customer is already a user on the site, he/she are not allowed to shop. Can i change this?

Regards, Lars.

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7 years 7 months ago #266928

Hello,

I don't see how a Joomla user wouldn't be allowed to shop.
I'm afraid that we will need more details about the problem ; what is "not allowed".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 7 months ago #266942

Hi.
When ever a person who already has an joomla account try´s to go from guest information form to payment, the error comes " email already exsists"

Regards, Lars

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7 years 7 months ago #266952

Hi,

Yes, if you already have a user account, then you need to login instead of filling the guest information form. That way, you already have the addresses you previously entered.
I would recommend turning on the "login" setting of the "checkout" tab in the HikaShop configuration so that people who already have a user account can easily log on your checkout.

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