Cannot add or edit user addresses (pop-up is blank)

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7 years 5 months ago #270815

-- HikaShop version -- : 3.1.0
-- Joomla version -- : 3.7.2
-- PHP version -- : 7.1.5
-- Browser(s) name and version -- : Chrome 58.0.3029.110 (64-bit)
-- Error-message(debug-mod must be tuned on) -- : Warning: Illegal string offset 'state_Alabama_4261' in /mnt/data/vhosts/casite-620018.cloudaccess.net/httpdocs/administrator/components/com_hikashop/classes/field.php on line 648

Recoverable fatal error: Object of class stdClass could not be converted to string in /mnt/data/vhosts/casite-620018.cloudaccess.net/httpdocs/administrator/components/com_hikashop/classes/field.php on line 648

Hello,

When I try to add or edit addresses in the User or Order screens, I'm not able to do so because the pop-up appears blank (in the user editor), or the section merely collapses (in the orders editor). You can see both in my screenshots.

I've pasted in the errors reported by Joomla with the maximum error reporting turned on.

What must I do to fix this? Thanks.

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7 years 5 months ago #270868

Hello,

The error you have is really weird regarding the source code.
Would it be possible to know what is your content for the line "648" ?
Does the header of the class/field file right indicate HikaShop 3.1 ?

Regards,

PS: We recommend to update to HkaShop Business 3.1.1 in order to get a patch for the filters.


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 5 months ago #270918

hI Jerome,

line 648 in the field php file is:

$fields[$k]->field_value[$zone->zone_namekey]=$obj;

and the top of the file is:
* @package	HikaShop for Joomla!
 * @version	2.6.3

so for some reason it is at 2.6.3, even though my actual version of Hikashop is 3.1.0.

Will applying the security update will update this file?

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7 years 5 months ago #270920

Hello,

You should check the file permission in your server ; otherwise Joomla won't be able to update every HikaShop files.
And yes, performing the HikaShop 3.1.1 will update every HikaShop files (if Joomla have the right to edit them).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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