Interference of two modules

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7 years 2 months ago #278332

-- HikaShop version -- : 3.1.1
-- Joomla version -- : 3.7.4

Do not scroll the Hikashop product module due to interference with other modules
Please advise you to resolve the interference.

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Last edit: 7 years 2 months ago by chavosh.

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7 years 2 months ago #278337

Hi,

The problem is caused by your template CSS.
You should contact your template provider or fix yourself the CSS rule which are too impacting and does not allow the carousel to be displayed normally.
www.hikashop.com/support/documentation/1...the-display.html#css

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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7 years 2 months ago #278592

Hi
This problem occurs when Module 1 is active.
When Module 1 is not active, Scrolling Modules 2 works fine.
So the problem can not be the template.
Please provide further details.
Thank you

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  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
7 years 2 months ago #278593

Hello,

Okay, that's right, it's not a CSS of your template. But it's not a CSS of HikaShop either !
Please understand that it's something external from the HikaShop CSS and by the way, it's not directly related to our support since we can't be responsible of the issues generated by third party elements.
See : pasteboard.co/GKGg3uQ.png

You got it, it's related to a third party module that you're using in your website.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: chavosh

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