Order Status Notification has no reply-to address

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6 years 5 months ago #293962

-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8

Hello,

Please see attachment.



Under Customers>Email History the order status emails letting the customer know that the order has shipped do not property have a reply-to address. In configuration, I have set it up correctly. Also I have looked Email Template Order Status Notification and it is defaulted to the correct information.

Please let me know where I can fix this.
Thank you!

Attachments:
Last edit: 6 years 5 months ago by Mark Saiger.

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6 years 5 months ago #293964

Hi,

I suppose that you're using the status changing popup of the orders listing because I was only able to replicate it that way. It worked fine with the order status changing system of the order details page or when a payment plugin was automatically changing the status.

Add the line:

<input type="hidden" name="data[order][mail][reply_email]" value="<?php echo $this->element->mail->reply_email;?>" />
at the end of the file "mailform" via the menu Display>Views and that will make it work for the order listing order status changing popup too.
We'll add that on our end for the next version of HikaShop.

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