Shipping address not visible in emails

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5 years 1 day ago #313363

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.9.13
-- PHP version -- : 5.6.45

Hi! In our order process our customer can choose a different address for shipping. This works ok in the form and also shows up in the orders / database but the shipping address is not shown in mails to the customer or the store owner. I can not seem to find any option to enable this. What am I missing?

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  • Posts: 5
  • Thank you received: 0
5 years 1 day ago #313366

I think I fixed it ;-) There were not shipping methods set. Also we set 'Force shipping regardless of weight''. Now the shipping address shows up in the mails.

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