Resetting password - Danger: Failed to save user: Access Denied

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2 years 6 months ago #341304

-- HikaShop version -- : 4.5.1
-- Joomla version -- : 3.10.8
-- PHP version -- : 8.0.18

When trying to reset a password we are getting the following error (see screenshot):


Are you able to assist, please? Thank you

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2 years 6 months ago #341307

Hi,

HikaShop does not intervene there so I'm not familiar with the errors of that interface.
Looking online regarding that error it seems that it could be linked with the Joomla ACLs:
www.joomlapolis.com/forum/153-profession...roblem-access-denied
I would recommand reading the discussion on that page and checking the different things they're talking about.

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  • Posts: 58
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2 years 6 months ago #341310

Thank you for your pointer which was successful!

The culprit was a security hardening setting in Admin Tools.

The following user(s) said Thank You: nicolas

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