expendable field for company details like vat and registerationnumber

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  • Hikashop Business
2 months 2 weeks ago #363061

Hi,

Many cart contain a field where you can optionally choose if you are a company after which a field opens up to fill in vat etc, is there a readily available option for this to add (change) in my address field in the checkout workflow?
Thanks

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2 months 1 week ago #363072

Hi,

It's not "readily available" but you can easily do it by going in the Display>Custom fields menu and creating a new custom address field for this. Then, you can edit the other fields and use their "display limited to" setting to show/hide them based on what is selected in that custom field.

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2 months 1 week ago #363089

Yes for a developer this would probabaly all be easy, the issue is that for a simple sales person with a head full of none-computer orientated tasks it's a nightmare.

Can i put this on your future features list? I see this feature is being asked for ever since 2012.

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2 months 1 week ago #363092

Suppose that I add this by default in HikaShop:
People will then ask how to remove the yes / no. And in that case, they'll still have to go in the Display>Custom fields menu to change this. And worst is that they will have to remove the "Display limited to" from the other fields which most will probably don't think about, and then they won't have the fields displayed, and they'll think that it might be a bug.

And I don't think that creating a custom field requires a developer background. Yes, for some people computer is hard. But then, either they should have someone do it for them, or they should not change this. They could simply enable the address_company custom field so that people can enter a company name if they want. In most cases, a yes/no is not necessary.

I think that most people want it the way we have it now, and the minority want the yes / no. So changing this to be the default is, I think, a mistake.

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2 months 1 week ago #363129

Nicolas,

I respect the knowhow you have and work you do but with your latest statement you are mistaken in my opinion.
All other shops i come across in the past 2 years have this option, even your paypal checkout lets me enter company VAT details.
So no, most people do not want it the way it is now, most people want a customer to choose if they add company details, not only the name.

For instance now i get seperate emails asking if i send them an invoice with their VAt number included as tax regulatiosn only get stricter each year.

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2 months 1 week ago #363132

Hi,

It depends who is the target of your shop. Our shop is a B2B since, when you use HikaShop, it usually means that you sell stuff to others, and usually this means that you need to have a company to be able to do so. So it makes sense for us to have the company name field there as most purchases on our website will need to have the company name filled. Same for the VAT number. We're in the EU and most merchants we sell our products to are EU companies, so it makes sense to have the VAT number field enabled and visible by default.
And I regularly come across many shops that don't have this option. Shops that sell goods targeted to individuals. So I think this argument is not valid.

What I think would make for a better argument is to look at what other ecommerce solutions have by default.
In Woocommerce, for example, the company name field is enabled by default, but there is no "yes/no" option and no VAT number field:
woocommerce.com/document/easy-checkout-address-for-woocommerce/
It seems to be the same in PrestaShop:
www.prestashop.com/forums/topic/972983-h...ss-page-of-checkout/
And same with Magento:
webkul.com/blog/add-custom-field-billing...ress-form-magento-2/

So, in light of this, arguing that the company name field should be enabled by default is something I think makes totally sense. In fact, I think that's something we probably want to change in HikaShop. Having a yes/no by default though doesn't seem like something we should do at the moment.

Now it's true that tax regulations get stricter each year. Maybe my stance on this will change in the future. I welcome arguments and discussions on this.

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2 months 1 week ago #363148

Hi,

I feel like you think the argument is whether there is a yes/no option for company details, but this is not my point.
I think having a Company row in the form as standard is fine.
What i argue about is that people that actuelly use the Company row to fill in their company name should get the option to fill in their Chamber of commerce number and vat number as a lot of companies want this on the invoices.

For all companies selling international like me it would even be good to have the vat row automatically reverse charge VAT just like the paypal payment gayeway does.The only reason i say it in the "should" form is that i'm not sure if a plugin can do VIES checks.
( europa.eu/youreurope/business/taxation/v...er-vies/index_nl.htm )

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2 months 1 week ago #363211

Hi,

Indeed, I thought your point was about the yes/no option. My bad.

The VAT number input field can also be activated by just enabling the address_vat field.
I think there is no such field for addresses on other ecommerce solutions by default because outside the EU, most countries don't have a VAT number for companies.
Regarding having a Chamber of commerce number field by default, I suppose it could be added but unpublished by default. In most countries outside the EU that information is not necessary.

HikaShop actually already has a VIES VAT number check and can "reverse charge VAT". We have it activated on our own website. For that, once you've activated the "address_vat" custom field, you can set the "VAT number check" setting of the HikaShop configuration to "online check":
www.hikashop.com/support/documentation/5...nfig.html#main_taxes
Then, in your tax rules in System>Taxes, you can configure your tax rules to only apply to "individuals" and "companies without VAT number". That way, companies with a valid VAT number as per the VIES won't be charged VAT.

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  • Hikashop Business
2 months 1 week ago #363223

Thanks. I'm going to try to implement this.

There's always a big gap between "non-developer" talk and "developer" talk, we try to explain in our understanding but we don't know any of the correct jargon.
I wished i had time to go to Tilburg 2 months ago when you did a talk, but i couldn't make it unfortunately.

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