SOLVED: Coupons dont apply/work

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10 years 11 months ago #136050

-- url of the page with the problem -- : www.watercolorcardart.com/jupgrade/
-- HikaShop version -- :Essentials 2.2.3
-- Joomla version -- : 2.5.16
-- PHP version -- : 5.2.17
-- Browser(s) name and version -- : Firefox 25
Hi,
I have configured a coupon to auto load a 10% discount to a particular category (see screenshot) but even if I manually type the code in I cant get it to work.
Help, I've searched and don't know what to do.

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Last edit: 10 years 11 months ago by jbaird8547. Reason: SOLVED

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10 years 11 months ago #136059

Hi,
Do you only have products from the "cards" category in your cart ?

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10 years 11 months ago #136074

Hi Mohamed, Thanks for the quick reply...
Yes, with just the cards.
Is there anything else that needs to be configured (perhaps in the cart module) that needs done?
Could it be the template- I'm using RTs Afterburner2 template.

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10 years 11 months ago #136100

Hi,

We just upload a new HikaShop 2.2.3 package with a fix for the coupons.
Please re-download HikaShop 2.2.3 to fix the problem.

Sorry for the inconvenient.

Kind regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #136248

Something's odd with the gz essential pkg- it's only 70KB... ??
The zip appears to be about the right size but fails to load with the error: "Unable to open Archive".

Last edit: 10 years 11 months ago by jbaird8547.

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10 years 11 months ago #136277

Hi,

Sorry, Nicolas had a FTP issue while updating the packages.
It is fixed now but during few minutes, the archives were compromised.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 11 months ago #136290

Thanks again, that fixed it!

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