Coupons with minimun order value are not working

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9 years 3 months ago #210317

-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1
-- PHP version -- : 5.4.39
-- Browser(s) name and version -- : firefox

Hello,

I have added some coupons. All the coupons are using a minimum order value. The coupons are not working and I don't get an error. When I disable the minimum order value the coupons are working. What is going wrong why it is not working with the minimum order value entered?
regards,
Joost

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9 years 3 months ago #210318

Hi,

Can you please provide a screenshot of one of your configured coupon ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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9 years 3 months ago #210375

Hi,

Of course! See attachment.

regards,
Joost

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9 years 3 months ago #210436

Hi,

Are you sure that you want an auto-loaded coupon ?
If you don't want a category restriction, the best is to not select a category. it is not impacting your current configuration but the coupon will use less resources for his processing.

After that, if I use the same configuration than yours ; I right have an auto-loaded coupon when my order cart is higher than 25€
But because it's an autoloaded coupon, I don't need to enter it, because HikaShop is loading it directly.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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