Skip to main content

Loyalty points + coupons

More
8 years 2 months ago #295136 by StudioPrzyLesie
-- HikaShop version -- : 3.4.1
-- Joomla version -- : 3.8.8

Is it possible to configure such that loyalty points are granted on the sale amount after taking into account the discount coupon. Currently, taking into account the discount coupon, loyalty points are allocated for the base amount (without discount).

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295137 by Jerome
Replied by Jerome on topic Loyalty points + coupons
Hello,

There is an option just for that : "Gives when using some".

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295182 by StudioPrzyLesie
Hi Jerome,
I have included "Give on price with point discount". Unfortunately, the discount coupon works from a full price :(

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295188 by nicolas
Replied by nicolas on topic Loyalty points + coupons
Hi,

Could you provide a concrete example with screenshots of the settings of the coupon, the points plugin/payment plugin and instructions to reproduce the issue on your website ?

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295247 by StudioPrzyLesie
Hi Nicolas :)
Screenshots:

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295271 by Jerome
Replied by Jerome on topic Loyalty points + coupons
Hello,

The option "Give points when using some" is related to the usage of points to have a discount.
If you are using a HikaShop coupon for the discount, it would requires details about the way that discount are handle in HikaShop configuration.

You configured the plugin to give points only on products in a specific category.
So the plugin process the prices of all products within that category. It does not include the coupon since it is not a product and that the coupon is applied on the entire order (so it can affect products which are not in the selected category).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

More
8 years 2 months ago #295342 by StudioPrzyLesie
Thanks - when I turn off categories - it looks like it works :)

Please Log in or Create an account to join the conversation.

Time to create page: 0.186 seconds
Powered by Kunena Forum