coupons behavior depending on currency

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5 years 1 month ago #312330

-- HikaShop version -- : 4.2.2
-- Joomla version -- : 3.8.11
-- PHP version -- : 7.2.19

Hi,
i have products on sale with price in 2 currencies (US$ & Euro€).
For a specific occasion I would like to create a coupon only in USD $, expecting people to set the currency switcher to US $. But I would like to know what would happen if the currency is turned to Euro € ?
In the documentation you say " If a customer enters a coupon in a different currency than the one of his order, the amount will be converted.".
What it means ? ... that the total amount of the order (originally in Euro €) would be automatically converted in USD $ ?
please confirm !
Thanks in anticipation.

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5 years 4 weeks ago #312345

Hi,

If someone uses a coupon configured with a flat amount in a certain currency while having his current currency being different, the flat amount value of the coupon will be converted to the current currency of the customer using the currency rate / fee available when you edit your currencies in the menu System>Currencies.
The total amount of the order will still be in the current currency.
Also, if you don't use a "flat amount" in your coupon but a percentage, then it won't matter as the value of the coupon will be calculated as a percentage of the total amount in the same currency.

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