Struggling to get coupons to work

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3 years 8 months ago #330183

-- url of the page with the problem -- : thescienceoffiction.rocks
-- HikaShop version -- : 4.4.0
-- Joomla version -- : 3.9.24
-- PHP version -- : 7.4.14

I can't seem to get the coupon feature working.

I have created a coupon for a specific product (see settings image) and added that product to my cart. When I enter the coupon code I get an error saying the coupon isn't valid (see checkout image).

Where am I going wrong?

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3 years 8 months ago #330193

Hi,

I'm not able to reproduce the problem on your website:
i.imgur.com/ELH8Dt7.png
The coupon code was accepted after adding the same product in the cart and registering.

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3 years 8 months ago #330231

Seems to be working fine for me now, typical :D

Is there a way to add a line item for the coupon to the checkout table, showing the reduction in value, in a similar way to when using points?

Like,
Coupon -£1.00

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3 years 8 months ago #330233

Hi,

That should be the case by default. So I suppose that you must have turned off the "Show coupon price" setting under the "cart" view of the "checkout workflow" under the Checkout tab of the HikaShop configuration.
So please check on that setting.

The following user(s) said Thank You: jeffmcbiscuit

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3 years 8 months ago #330306

Ahhhhhhhhhhh :)

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