Plugins: HikaShop - Discount Coutdown

Hello,

Do you have some cache via a plugin or your template ?
Looking at the page source code, we can see the "top begin" section but there is no code in it.
So, it can be an issue related to cache or a page customization which affected the code for the discount countdown.

Regards,

Hello,

Your issue is not related to "modules" in your Joomla template ; it's entirely in the HikaShop views.
The product page includes "sections" where some content can be added by plugins ; we need to be sure that these section are right available in your current views, check that you don't have a view override.
And of course your template or other plugins can provide caching system which will store the entire webpage HTML into the cache thus any modification of it won't change the final result ; such kind of issue can be tested by modifying the product description or the product name.
You can also test to use different "sections" in the countdown plugin ; but first you need to be sure that your HikaShop product page view right includes the code to display it for the targeted section.

Regards,

Hello,

Yes, that the right code for the view.
The code you copy/paste should display the discount countdown if configured to "left begin".

The plugin use the same code for the product page and the product listing ; so it is complicated to understand why it's working for the listing and not the product page.

Regards,

Hi,

Is the plugin compatible with Joomla 5?

I really don't know where this problem comes from?

This error is on my dashboard page, is it possible that it is from it?

How many times have I checked the list of all active plugins, but I could not find this plugin and disable it?

Hi,

Thanks for the access. I've checked your settings and I don't see why the countdown plugin doesn't display the countdown on the product details page. Could you provide a FTP access via our contact form so that we can check the situation deeper and do some debugging ?

Hi,

Thanks for the access.
I looked into it and found the issue. It comes from the way you've configured your products.
You didn't set any price in the main product, and instead, you set the price in the variant.
Because of this, on the product page, the main product data doesn't have prices, and thus no discount, but the variant has the price and the discount.
Usually, merchants would set that in reverse to you and set the price in the main product, which would then be passed to the variant along with the discount.
And thus, the plugin only checks on the discount on the main product, ignoring the variant.
On listings, since we are only loading the products, when HikaShop doesn't find any price in a product, it will load the prices of the variants and then their discounts as its own ones and that's why it was working on the listings.
I've made a patch to the discount countdown plugin.
I basically changed the code:

		if($display_type == 'discount' && empty($product->discount))
			return;

		if($display_type == 'discount' && empty($product->discount)) {
			if(!empty($view->element->discount)) {
				$product = $view->element;
			} else {
				return;
			}
		}

Hello,

Please re-download the discount countdown plugin.
The feature was already in the plugin but the value was not available in the XML (for Joomla).

Regards,