WEIGHT OF PRODUCT not filling in automatically

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8 years 1 month ago #251202

-- HikaShop version -- : 2.6.4
-- Joomla version -- : 3.6.2
-- PHP version -- : 5.4.45
-- Browser(s) name and version -- : Chrome

I was looking through the forum and could not match an exact question to answer for mine.

Question: If we have to put the weight of a product in to accurately get shipping from UPS, why does not the total weight display in the Order, under Additional Information, WEIGHT OF PRODUCT.

When we export to WorldWide Ship UPS, it needs that field to have a value and not be null. Currently, we are having to go into each order and change it manually

I've attached a fake order to show the blank area.
Regards,
Jon

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8 years 1 month ago #251239

Hi,

It will require some modifications in some HikaShop views in order to process and display the order weight.
Please note that such kind of customization will require some development/PHP skills.
www.hikashop.com/support/documentation/1...-display.html#layout

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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