Filter based on custom field multiple drop down

-- HikaShop version -- : HikaShop Business: 2.2.3
-- Joomla version -- : 3.2
-- Browser(s) name and version -- : All

Hi,

I have a checkbox type filter applied on a multiple drop down type custom field and the filter result is not as expected.

The custom filed is set up like:
Label: Model
Type: multiple drop down
Values: (Value | Title)
1 | KTM
2 | Husaberg
3 | Honda
.
.
10 | Sherco
11 | Beta
12 | Montesa

The filter is set up like:
Type: Checkbox
Dynamic Display: Yes
Apply on: Custom Fields
Custom fields: Model

The products are set up like
Product 1 - Model = KTM
Product 2 - Model = Husaberg
Product 3 - Model = Honda
Product 4 - Model = Sherco
Product 5 - Model = Beta
Product 6 - Model = Montesa

I am using the Filter module, when I select KTM on the filter module the result should be:
Product 1
but the result is:
Product 1
Product 4
Product 5
Product 6

Its seems because the value of the custom field KTM is 1 and the values for the custom fields Sherco, Beta, Montesa contain 1 they are being displayed as results.

I have attached a 2 screenshots of the settings for the custom field and filter

Is this a bug? or have i got it configured incorrectly?

Thanks
Alex

Hi,
Can you go to 6 product configuration pages, set their "model" value, and save at least one time and test it again ?

Hi,

Thank you for your reply.

The model value is set for every product, please see screenshot attached.

Thank you

The URL to the page with the error is: www.red-ferndevelopment.co.uk/RaptorTita...t=listing&Itemid=316

I can PM administrator and FTP access if needed

Hi Nicolas,

The only product that is tagged under KTM is RX001 Xtreme footpegs KTM.

The other product RX013 Xtreme footpegs Sherco is under the tag Sherco.

However the value of the tag KTM is 1.
The value of the tag Sherco is 10.

If I tag a product as Beta, which the value is 11.

This will also show as a result when I select KTM.

Thank you
Alex

Apologies I replied a little hastily and didn't read the second half of your reply.

Is there no way to make it filter by unique value? For example on different site we developing using hikashop I set up two filters with the values:
invertedtriangle
triangle

and these conflicted with each other, if I selected triangle I would see all the prodcut tagged and triangle and invertedtriangle

Thanks
Alex

Hi Nicolas,

I can use different values, but for example there are bike models TM and KTM so that means I cant use the model as the value as these conflict with each other.

The only convention I can think of using for the value that will guarantee not to conflict is using letters a-z, but what happens if I have more that 26 options?

Alex