PRICING ISSUE

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10 years 7 months ago #151855

Hi,
I'm trying to create two filters for a category.
The first one is Brands (ATTACH IMAGE)
The second one is Sort By (ATTACH IMAGE)
The brand filter is OK, but when I use the sort by filter, I have issues. In Sort By, I can sort by product name with no complications. But, when I add "Price" in the sort, or I just use the "Price" alone, no item appeared. If I put back to show all items, everything appeared again.
Let me know what it could be the issue.
All images are in the attachments




-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

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10 years 7 months ago #151903

Hi,

Maybe it is a bug in the query.
Could you turn on the "debug mode" and "error reporting" options of the Joomla configuration and use any the filter. Do you get any error in that case ?
Otherwise, could you provide the queries that are run on the page ?

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10 years 7 months ago #152357

I just did the debug mode and error reporting with no result.
I just add the website to www.harcopro.com . on the menu Product CatalogConsumer LCD/LED TVs40 to 46 Inch, yo uwill see the filters.
Let me know about it.
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10 years 7 months ago #152449

Hi,

Could you let the debug mode enabled he time we check the problem ?

If you don't want it displayed for public, you can add a display:none, css property on the debug part and tell us that it's hidden.

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10 years 7 months ago #152454

Sure,
It is enabled now.
Let me know what else you need.
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10 years 7 months ago #152471

Now that you're watching the website, could you help me with m layout. I just modify the CSS of the product page, but for some reason, I can't move the product_files_main next to the wishlist. Could you take a look to that too please?
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10 years 7 months ago #152459

Sorry but I still don't see the debug part on your website.

Last edit: 10 years 7 months ago by Xavier.

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10 years 6 months ago #154144

The debug is already on the website.
If you need access to the website itself I can give you a temp admin user, so you can have access to it as well. Please let me know.

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10 years 6 months ago #154251

Yes, please provide a backend access via our contact form:
www.hikashop.com/support/contact-us.html
Make sure that you give a link to this thread in your message.

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10 years 6 months ago #155474

I already fix he issue with he username and password, please try to get inside and see what is really happen with the filters

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10 years 4 months ago #163661

Hello,
Sorry for the late reply, we just tested it on you website and it seems to be ok :



Also, you should probably download the last Hikashop version through our website and install it :).

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