Price filter not working well

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10 years 1 month ago #173561

-- url of the page with the problem -- : www.sportprijskopen.nl
-- HikaShop version -- : 2.3.3
-- Joomla version -- : 3.3.4
-- PHP version -- : 5.3
-- Browser(s) name and version -- : all
-- Error-message(debug-mod must be tuned on) -- : Price filter not working well

The price filter isn't working well.

See attachment.

Jan

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10 years 1 month ago #173562

Hello,
I just tested it on my end and it worked fine, are you sure that you published the good filter through "Hikashop->Display->Filters" ?

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10 years 1 month ago #173852

Hi !

Have same problem!
On filter Hikashop->Display->Filters" need button filter on currency site or no.
Since i think this filter works only with price in the original currency, not the currency of the site

I am sorry for my bad english (

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10 years 1 month ago #173858

Hi Mohamed,

Of course I published the filter. That is a yes or no in seeing it.

On this site I only have one currency: euro.

Jan

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10 years 1 month ago #173932

Hello,
@Jan :The best solution will probably be to give me a temporary access to you back-end through a private message so that I can directly test it ?

@kassil : Can you give me more information through some screenshots so that I can understand your issue :) ?
Also, note that there is no option to dynamically change the filter Cursor maximum/minimum value regarding the currency used on your shop.

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10 years 1 month ago #174005

Mohamed Thelji wrote: Hello,
@Jan :The best solution will probably be to give me a temporary access to you back-end through a private message so that I can directly test it ?

@kassil : Can you give me more information through some screenshots so that I can understand your issue :) ?
Also, note that there is no option to dynamically change the filter Cursor maximum/minimum value regarding the currency used on your shop.

@Mohamed Thelji
On screen)

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10 years 1 month ago #174045

Hello,

@Jan : I just tested it on my and your website, and I'm only having that issue through your shop, so can you download the last Hikashop version through our website, install it and test it again ?

@kassil : As I told you, you won't be able to dynamycally change the filter Cursor maximum/minimum value regarding the currency used on your shop so you'll have to manually edit them through your filter configuration page.

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10 years 1 month ago #174417

Hi Mohamed,

I installed the latest version (even new download) again.
The problem still exists.

Will you have a look?

Jan

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10 years 1 month ago #174457

Hello,
Sure, I didn't succeed to reproduce your issue on my end, and when I try to go through your back-end (/administrator) I'm redirected the "Home page" of your shop.

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10 years 1 month ago #174483

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10 years 1 month ago #174501

Hello,
The problem was coming from the fact that :
- You have set the "Dynamic display" option to YES which was automatically setting the cursor minimum/maximum value regarding your product listing prices
- You have set the "Cursor minimum value" option to "0,10" instead of "0.10".

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