dropdown filter folds with hovering

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10 years 3 weeks ago #177993

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6

Hi,

I activited the filter menu for Hikashop. The filter works fine, if you're able to select an option.
When hovering with my mouse over one of the drowdown filter (single select), the filter folds again and I cannot select an option with my mouse. Only option is to select an filter option with my keyboard (arrows).

How can I make the filter act, to leave the dropdown option open, to select a filter option?

thanks in advance.

best wishes

Job

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10 years 3 weeks ago #178032

Hi,

That's how it is on our end. There must be some kind of conflict with something else on your website.
Please provide a link to the page so that we can look at the problem.

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10 years 2 weeks ago #178181

Hi,

Will send you a private message with login code

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10 years 2 weeks ago #178200

Hi,

I cannot reproduce the problem on your website.
I tried with several browsers. What browser are you using ?
Can you try with another one ?

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10 years 2 weeks ago #178368

Hi,

I see what you mean. Internet Explorer and Chrome don't have this issue. I work with Firefox 33.0.2 which still has this issue of folding the dropdown when I try to hover with my mouse over the dropdown menu.

Can you see if it is something in Hikashop?

thanks in advance

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10 years 2 weeks ago #178420

Hi,

The problem was not related to HikaShop at all ; but to Firefox and Joomla.
I changed the option "Mouse-over edit icons for " to "none" in your global Joomla configuration, and the dropdown is now working in Firefox.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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