Filter not working

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9 years 2 months ago #213873

-- url of the page with the problem -- : rushandreez.com/testV15
-- HikaShop version -- : 2.5.0
-- Joomla version -- : 3.4.1

I am having problem with sorting, its not working, I am sorting by price, when I click sort the page refresh without real sorting by price. can you help if I give you access?

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9 years 2 months ago #213878

Hello,
Firstly, can you show me how did you configured your filters through some screenshots for example ?
Also, note that this can be coming from a SEF issue, can you test it without any SEF module ?
Thanks.

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9 years 2 months ago #214013

Hello,
Here are the screenshots, you may check the results on the site above, SEF plugin didn't help actually.
as I can notice that your cant sort any data showing, you are always committed to sort per certain category and this is not practical, in this case you need always to create new filter for every display.

Thank you for your help.

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Last edit: 9 years 2 months ago by bassimbg.

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9 years 2 months ago #214029

Hi,

You could simply set the main product category of your store in order to have the filter for all the products, regardless of the category.

Regarding the sorting, can you also provide a screenshot of the settings of one or two products of your products listing so that we can see how you configured them ?
Also, you can try to turn on the "Redirect POST mode" setting of the HikaShop configuration. It might help.

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9 years 2 months ago #214083

Hi,

Backend access didn't help.
Please provide a FTP access so that we can look at the issue more in depth.

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