Custom Filter not showing values

  • Posts: 5
  • Thank you received: 0
8 years 3 months ago #247630

Hello!

We have a problem with our shop. We would like to create 3 filters. One for material, one for color and one for the price.

The material and color are saved in custom fields, but it doesn't populate the drop downs automatically.
What could be the problem?

Another question. Is it possible to set the price range automatically? So the maximum value of the slide is the highest price of any of the products?

Thank you very much!

Please Log in or Create an account to join the conversation.

  • Posts: 82867
  • Thank you received: 13374
  • MODERATOR
8 years 3 months ago #247666

Hi,

1. It could be several things. The filter normally takes automatically the values of the custom field. If you have activated the "dynamic display" setting of the filter, it will only use the values that have been selected in the custom field in the products of the listing currently displayed. So if you haven't selected any value in the custom field of the products of the current listing, it could explain the problem. Another possibility is that your custom field doesn't have any values configured in it. For example, if you've selected the type "text" or "text area". In that case, the system is not able to use the values you entered in the products to fill in the filter. You can however use such custom field in a "text" filter in order to have a search input box as filter.

2. With the price filter type set to "cursor" and with its "dynamic display" setting activated, the filter should automatically use the min/max prices of the products in the current listing as range for the filter. So that's possible yes.

Please Log in or Create an account to join the conversation.

Time to create page: 0.039 seconds
Powered by Kunena Forum