No results on Product Code search

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7 years 9 months ago #261933

-- HikaShop version -- : HikaShop Business: 3.0.0
-- Joomla version -- : 3.6
-- PHP version -- : 5.6

Hey

I have set up a filter for product_code. Then created a Hikashop Filter module and selected the filter in the module.

But when I search I get No Products Found.

Am I doing something wrong?

Link to site - try CL2705 as an example





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7 years 9 months ago #261964

Hi,

it works fine when I try it, see attached screenshot.
Are you sure you didn't make a typo in your search term?

Kind regards,

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Last edit: 7 years 9 months ago by GW.

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7 years 9 months ago #261936

Hi,

I see that when you use the filter, you get redirected to the page /index.php?option=com_hikashop&ctrl=product&task=listing&Itemid=1695 since you entered 1695 as the "menu" option of your filter module.
This means that you want the system to search among the products normally listed in that menu item.
But if you look at that page without any filter, you get only one product listed:
monosnap.com/file/4YBwZ542oUzQFVluDTz5JG2efyIkpo
This means that you configured your search to only search on that list of product and thus, the filter will only display a result if you use the code TS3320.
If you want the search to happen on all your products, you should edit your menu item with the id 1695 and configure it to display all your products.

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