filter button do not works

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  • Hikashop Business
6 years 5 months ago #293493

-- url of the page with the problem -- : kalatajhiz.com/fa/non-contact-thermometer
-- HikaShop version -- : 3.4.0
-- Joomla version -- : 3.8.8

Hello
After updating hikashop, filter button and compare do not works.
My joomla and other extension are updated

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  • MODERATOR
6 years 5 months ago #293496

Hello,

You have a javascript issue in your page

Uncaught TypeError: Cannot read property 'mouse' of undefined
    at jquery.ui.sortable.min.js?e903fd2f823402c60d5884c4f16265ee:17
    at jquery.ui.sortable.min.js?e903fd2f823402c60d5884c4f16265ee:17
I can't tell you why you have that JS error in the page but the file is a Joomla core file and HikaShop is using its own jquery-ui file since we had some compatibility issues (and some missing jquery ui features).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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  • Posts: 69
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  • Hikashop Business
6 years 5 months ago #293504

Hi
Thanks for your help.
I solved this js error but filter problem not solve

Last edit: 6 years 5 months ago by Jerome. Reason: remove quote

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  • Posts: 26158
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  • MODERATOR
6 years 5 months ago #293506

Hello,

Would it be possible that you have customization or special plugin installed ?
Because in the page source, I can see

<input type="submit" id="hikashop_filter_button_hikashop_category_information_menu_141" class="hikabtn" on-click="document.getElementById('hikashop_filtered_hikashop_category_information_menu_141').value='1';document.forms['hikashop_filter_form_hikashop_category_information_menu_141'].submit(); return false;" value="فيلتر" />
Where the event should be " onclick " and not " on-click ".

Since I can see 3 "on-click" on the page and there is still some "onclick" on HikaShop content ; it more looks like a customization with a typo.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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