Page not found error when opening a search result

  • Posts: 22
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8 months 2 weeks ago #359645

-- url of the page with the problem -- : vividhifi.com
-- HikaShop version -- : 4.7.2
-- Joomla version -- : 4.4.3
-- PHP version -- : 8.1.27
-- Error-message(debug-mod must be tuned on) -- : Page not found

I am using Joomla smart search to search for products. The search results are displayed correctly but I get a page not found error when I click to open any product in the search result



This is the URL of the search results
vividhifi.com/component/finder/search?q=yoshino&f=1&Itemid=142

This is the URL when I click a search result and get Page Not Found error
vividhifi.com/component/hikashop/product...oaW5vIl0=?Itemid=113

This is my search module setting


The product listing menu item is the the default Hikashop menu item created by Hikashop

Where am I going wrong?

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8 months 2 weeks ago #359674

Hi,

I'm not sure. First, could you provide screenshots of the settings of the menu item with the id 113 ?
If that menu item doesn't exist, then you might want to reindex your smart search data via the corresponding button of the smart search component's index page.

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  • Posts: 22
  • Thank you received: 1
8 months 2 weeks ago #359692

Nicholas here are the menu item settings




I had reindexed smart search and I still get the error

Thanks for your support

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  • MODERATOR
8 months 1 week ago #359696

Hi,

Your screenshots don't show all the settings. While the ones I can see look fine, I can't say for the others.
Is the menu item not enabled ? Is the menu item limited to some languages ? Is the menu item limited to some users groups ?

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