Multiselect dont work

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  • Hikashop Multisite
1 month 2 weeks ago #363193

-- HikaShop version -- : 5.1.1
-- Joomla version -- : 5.1.4

Hi,

After the latest update the select-multiple field seems to be changed.
Besides its now a dropdown, you can't select multiple items as in my URL above.
Like Merk (brand). i would like to select 2 brands but then the filter is gone.

Can you have a look at this issue?

Kind regards

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  • MODERATOR
1 month 2 weeks ago #363202

Hi,

We did some changes to the filters system in the 5.1.1. I reviewed them following your message, but I couldn't see what could be the cause of this problem.
Could you provide a backend and a FTP access via our contact form in order to look at the problem deeper ?
www.hikashop.com/support/contact-us.html

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  • MODERATOR
1 month 2 weeks ago #363229

Hello,

We have recieved your ftp, but you have forgot the backend access to your website, can you please complete with :
- An Url link to your backend (administrator)
- Backend user references (with maximum Acl)

Note : Use as previous our Contact us form, and like previous add an Url link to this topic.

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  • Posts: 4715
  • Thank you received: 639
  • MODERATOR
1 month 6 days ago #363452

Hello,

It's always possible to select several Brand, but the issue is that your module filter update dynamically too quickly.



If possible, you can define options to don't dynamically update result and with just a defined criterion but to have a filter button instead?
This will solve directly your current issue.

Are you sure you don't change something in your module settings?
Regards

Last edit: 1 month 6 days ago by Philip.

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