filter always refers to the same category

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  • Hikashop Business
1 month 2 weeks ago #364305

-- url of the page with the problem -- : www.aroma-massage.it/shop.html
-- HikaShop version -- : 5.1.0
-- Joomla version -- : 5.0.1

hi all, I created filters based on predefined fields and a filter based on categories, but when I click on any filter item it always takes me to a single product category, but that's not what it's supposed to do.

Example with filter categories:
°face
°body
°cleansing

if i click on filter category "body", It takes me to the face>anti-aging category looking for products that obviously I can't find.
This happens on any filter I click

did I do something wrong?

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  • Posts: 40
  • Thank you received: 5
  • Hikashop Business
1 month 2 weeks ago #364308

I think I solved it by disabling force redirect, which was enabled in the module settings.

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  • MODERATOR
1 month 2 weeks ago #364307

Hi,

In the settings page of the HikaShop filter module, you need to enter the id of a menu item which, by default displays all the products on the page (with pagination) in the "menu" setting.
Based on what you're saying and what I can see on your website, it seems that either you've entered the id 441 or you left it empty and in that case, HikaShop picked a products listing menu item randomly.

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