subscription setup with fixed rate and seats

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2 years 3 months ago #344279

-- HikaShop version -- : 4.6.1
-- HikaSerial version -- : 4.0.1
-- Joomla version -- : 3.10
-- PHP version -- : 7.4
-- Browser(s) name and version -- : FF

Hi, I was wondering if I can set up a subscription like this with Hika.

My plan consists of a first time purchase setup fee and a running setup fee (for first purchase and renewals) plus a certain number of seats at $2 selected by the customer.

Thanks

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2 years 3 months ago #344282

Hello,

I'm not able to understand what you want to do.
But I can tell you that you can have the same product for Subscription creation and renewal.
If you're using the recurring system, the product price in the order will be use as the recurring price ; so if you're using a plugin to change the product price (like an item custom field with a custom plugin), that price can be use for recurring.
Product options can be include in the recurring process only in very specific conditions.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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2 years 3 months ago #344308

Maybe this table illustrates my subscription plan better.

Additionally the plan must automatically renew each month, meaning a pdf invoice must be send to the customer 5 days before expiration so they could cancel before the auto renewal happens.

Attachments:

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2 years 3 months ago #344366

Hello,

I might be possible even if the configuration would be complicated.
Since you want to have a setup fee, it means that you want a "product" which won't be recurring in the first order. So the recurring product should be an option, maybe with different values (variants) for the number of seats.
The recurring should then only be done on "option" (link to an HikaSubscription plan).

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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2 years 3 months ago #344367

Thanks.

"The recurring product should be an option".
No, it is mandatory, not optional.

"link to an HikaSubscription plan"
It needs to be 1 product -> select number of seats -> one page checkout. I cannot set up some twisted links to other products, no customer will go through that maze or even understand it. Hence I presume this is not possible with Hika, thanks anyway.

Last edit: 2 years 3 months ago by peteo.

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2 years 3 months ago #344370

Hello,

I mean : One HikaShop product option.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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