How to disable order confirmation emails on auto-renewing subscriptions

  • Posts: 32
  • Thank you received: 2
  • Hikaserial Subscription Hikashop Business
5 months 2 days ago #361648

-- HikaShop version -- : 5.0.2
-- HikaSerial version -- : 4.0.2
-- Joomla version -- : 4.4.0
-- PHP version -- : 8.2

Hi,

We are using HikaSerial to sell monthly memberships automatically renewed via PayPal.

However, each time a user's membership is renewed, a new order gets created in HikaShop and an order confirmation email is sent to the user.

Is there a way to disable order confirmation emails for renewal orders?

Thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
5 months 2 days ago #361657

Hello,

It would require a modification in the "hikashop payment / payment recurring" plugin to change the value of the "$history->notified" only for renewals (and not for the main order confirmation).


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: jcamus

Please Log in or Create an account to join the conversation.

  • Posts: 32
  • Thank you received: 2
  • Hikaserial Subscription Hikashop Business
4 months 3 weeks ago #361829

Ok that solves it, thank you.

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
4 months 3 weeks ago #361838

Hello,

Since I'm working on the next release (with J5 compatibility), I added a new setting in the Paypal recurring plugin for that case.

Kind regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
The following user(s) said Thank You: jcamus

Please Log in or Create an account to join the conversation.

  • Posts: 32
  • Thank you received: 2
  • Hikaserial Subscription Hikashop Business
4 months 1 week ago #362072

Thanks, I added a reminder to check when the new release is ready. Is there a place where we can subscribe to get email updates?

Please Log in or Create an account to join the conversation.

  • Posts: 26158
  • Thank you received: 4028
  • MODERATOR
4 months 1 week ago #362092

Hello,

For the moment HikaSerial 5.0.0 is avaialbe for download but we didn't activate the automatic updates yet.
www.hikashop.com/support/documentation/1...erial-changelog.html

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

Moderators: Obsidev
Time to create page: 0.067 seconds
Powered by Kunena Forum