Hikaserial two months for free

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studiocurci
Topic Author
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Posts: 72
Thank you received: 3
Hikaserial Subscription Hikashop Business

1 month 1 week ago #364322

-- HikaShop version -- : 5.1.1
-- HikaSerial version -- : 5.0.0
-- Joomla version -- : 4.2.9
-- PHP version -- : 8.1.29

Hi, I use Hikaserial and Hikashop to manage monthly subscriptions in a plan that lasts 12 months. Can you suggest a way to show the first two months for free? The simplest I thought is to show two months outside of Hikashop and Hikaserial and then put a call to action at the end to sign up for the remaining 10 months. Obviously in this case I would only do a 10-month plan. However, I would ask you if there is a way for users to subscribe, without paying anything in the beginning for two months and then automatically starting after 2 months the withdrawal from their account in the third month, unless they block the subscription before.
For recurring payments I use PayPal.
Thank you
Francesco

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Jerome
Away
HikaShop core developer

Posts: 26165
Thank you received: 4029
MODERATOR

1 month 1 week ago #364334

Hello,

There are two requests in your message.
1 - the possibility to delay the payment of the subscription.
2 - the recurring stops after a defined period

Even if Paypal recurring can handle some parameters to define two prices and one delay ; that feature is used by HikaSerial to be able to buy non-recurring products in the same time than recurring products.
So, the current solution for "free period" is to have two products ; one free product which can be buy only one time by a customer, and another one which can renew (or create) the subscription.

Regarding the request on the limitation of the number of recurring, it is something which differ from the "subscription" idea.
What if the customer stops the recurring after 4 months ?
Can he renew its 12 months subscription after that ? With the same 2 months free ?
If so, what if the customer stops the recurring after 2 months and then perform a renewal with 2 free months ?

I see more an "installments" feature than a subscription feature. With "installments" you consider that the customer must pay for the entire period while a subscription is a continuous renewal until the custom stops.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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