E-mail template

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  • Hikaserial Subscription Hikashop Business
1 month 1 week ago #365074

-- url of the page with the problem -- : www.scramble.nl
-- HikaShop version -- : 5.1.2
-- HikaSerial version -- : 5.0.0
-- Joomla version -- : 5.2.2
-- PHP version -- : 8.1
-- Browser(s) name and version -- : Edge 131.0.2903.112

Within Hika Subscription I configured the email reminder setting. In the list of email templates the template is activated and I also already did some overrides. Works fine. But I noticed one thing though. In the email subject of order emails I can see the subject field is filled out. With Subscription expiration noticed this isn't the case. So I'm wondering will this work? Does something needs to be filled out or is this just behavior as designed?

Last edit: 1 month 1 week ago by Scramble ITS.

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1 month 1 week ago #365078

Hello,

You can enter a subject for the expiration notice email.
If the subject is empty, it will be automatically use the translation "SUBSCRIPTION_EXPIRATION_NOTICE_SUBJECT" as the subject of the email (you can see how the override is made in the preload part of the email).
We could change the behavior and use the Joomla translation system on the expiration notice ; but since we did not have enough feedback on the possible parameters that we could use ; we prefer to let the subject empty and give the flexibility to override via the subject and the preload (for something more complex).

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.
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