Export UTF-8 doesn't work

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11 years 3 months ago #118449

Hi,
I am trying to export my categories and products.
When I do that I have the result you can see in the screenshot bellow.



How I can change that?
Thank you

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11 years 3 months ago #118452

Hi,

Import the CSV in UTF8 on your spreadsheet software with the ; as separator (or change the CSV separator in the configuration of HikaShop).
HikaShop can only export in UTF8.

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11 years 3 months ago #118466

HI,
Thank you but,

Import the CSV in UTF8 on your spreadsheet software

This is what I weas trying to do, but I don't know what is: "spreadsheet software"?
Thank you to explain even in few words ;-)

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11 years 3 months ago #118467

Hi,

Microsoft Excel, OpenOffice Calc, LibreOffice Calc or else.

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 3 months ago #118560

I am still trying to export/import categories and products using a UTF-8 coding.
You said:

(or change the CSV separator in the configuration of HikaShop).

I didn't find the place to do that... Where in the configuration I have to look?
Thank you

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11 years 3 months ago #118567

Hi,

As Nicolas said, the option is "CSV separator" and if you take a look at our documentation, you can find easily the placement of the option:
www.hikashop.com/support/documentation/5...nfig.html#main_files

CSV separator : You can select here whether to separate columns by a comma or a semicolon in the CSVs you can export from HikaShop.


Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

Please Log in or Create an account to join the conversation.

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