Import adding products to parent category

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11 years 1 month ago #125212

tradeheatingspares.com/new/
-- HikaShop version -- : 2.2.1
-- Joomla version -- : 3.1
-- PHP version -- : 5.3.4

I have a query. It is with products showing on the front end in the root category which is not what i want. I only want them to show in the sub categories in which they are placed. This i have already changed in the display options for the menu id 686 to only show 'direct sub elements' in the 'sub elements filter' dropdown. However they are actually in the root in the backend also, which may be due to my import file. I asked advice from Nicolas about this and he suggested the format which i have attached.

My main point here is stopping those products from showing on the front end until i have clicked into that sub category.

Thanks

Alex.

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11 years 1 month ago #125262

Hi,

For these products which are in the root category, are they in other categories or just the root one ?

Regards,

Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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11 years 1 month ago #125338

Hi Jerome,

They are also in the categories they should be in, they are not in the parent category 'worcester' but in the category below root 'product category', which they shouldnt be entered into. I haven't even mentioned the category 'product category' in the CSV so i am not sure why they are being imported to this category also. It will end up making the site very messy as i think once complete there will somewhere in the region of 50,000 products on the site.

Thanks

Alex

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11 years 1 month ago #125413

Hi,

As I said by email, I checked your CSV and I don't see why it would add the products to the main category. It doesn't on my end.
Note that if your categories are already created, you can simply delete the "parent_category" column from the CSV as the system will be able to link the product to the categories directly. Maybe that would help ?

I did a test on my end like below and I couldn't reproduce the issue:

product_code,parent_category,categories
my_prod_test_import,main category for test import,category of product for import

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11 years 1 month ago #125439

I have tried to import the products this time leaving the categories in place. (Firstly i truncated the hikashop_product table) So in the first screen shot i have no products at all. Then in the second i have loaded the CSV which i will send over and it has added the products back to the 'product category' and sub categories again. I am really not sure how i can work around this if you say you cannot reproduce the problem should i try a fresh joomla / hikashop install?

Thanks

Alex

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11 years 1 month ago #125442

I also tried again without the parent category column as per your email and this didn't make a difference, i shall email you the CSV to see as this doesnt seem to upload to the forum.

Thanks

Alex

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11 years 1 month ago #126307

I have tried this in both Joomla 3.0 fresh install and joomla 2.5 (which is even worse as it doesn't even take any notice of the 'parent category' column.).

I am trying to use this as a solution but it doesn't work at all. I understand you have been unable to reproduce the problem but it can't be just bad luck for me, is there a difference in the server setup or php that could be causing it to work for you guys and not me?

I have done an export but it is a mess, all the product categories are wrong in the export and everything is not as a fed into the system. Is there no chance you could take a look at this as i really don't think this is something i have done incorrectly, it simply doesn't work...

Thanks

Alex

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11 years 1 month ago #126547

As I said, I tried with the test v3 file that you sent. It worked fine.
All the products with a category specified in the "categories" column were inserted only in the categories stated in the CSV.
All the products without any category specified in the "categories" column were inserted in the root category since the system forbids products without categories.

As far as I can see the import works fine. I don't see why the server or website would change anything.
Did you see that most of your products don't have a category entered at all in your CSV (and thus they fall in the second group of products I talked about above and thus are added to the main product category) ?

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11 years 1 month ago #126786

Hi Nicolas,

You are right! Sorry i didn't see this was the case and i thought the products were being added twice...

Thanks for your help and it looks like Hikashop is working just perfectly!

Kind regards

Alex

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10 years 8 months ago #147323

Hi, I just have the same situation. I just imprt a sample product with parent category and category in it. The import is fine and I can see the categories and product in the category listing and product listing menus. When I try to use search module to ind the product, it will find the product + category, but when I choose category, there is no product displayed. Could you advise me in it?
Blesses

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10 years 8 months ago #147325

Maybe you have not created the menu item linked to the category? It's a guess but i think that's how mine showed up.

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10 years 8 months ago #147338

I saw my csv, but I setup the category and parent category as it said, and like I said, if I go to the category listing menu, the product appears. When I go to the search module to look for the products in the category, no product displayed. Did you have any more ideas?

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10 years 8 months ago #147343

Is that in the front end or the backend? In the backend you need to set filter to list all sub elements?

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10 years 8 months ago #147345

it's in the front end

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10 years 8 months ago #147407

Hi,

This means that either you didn't enter any menu item id in the "itemid"/"menu" option of the options screen of the hikashop category search plugin, or that you did, but that it's not a hikashop category listing menu item or that it is but that it's not configured properly to display products.

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