Exporting Products Problem

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10 years 11 months ago #134858

Hi,
I have made a mistake. I have deleted (accidentally) some files from my joomla - hikashop installation. And now when I try to export a specific category by selecting some products and push the export button, hikashop exports all of my products and the columns is a mess.

How can I check if my files are OK?
I don't know exactly which files I 've deleted.

The other things in my shop seem to work properly!

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10 years 11 months ago #134918

Hi,
The solution will probably be to download the last Hikashop version through our website, install it, and test it again, so that the Hikashop missing files will be added again.
Note that making a backup is always a good security.

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10 years 11 months ago #134944

Reinstalled the Hikashop component and still the same problem.
What options do I have to check to ensure that is all setting the right way?

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10 years 11 months ago #135156

Can you provide your exported CSV so that we can see the problem ?

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10 years 11 months ago #135170

Offcorse..

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10 years 11 months ago #135176

The columns are not a mess on my end with that file. What do you mean ? Could you do a screenshot of when you open your CSV with the issue you're having ?

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10 years 11 months ago #135238

You are right, did you 've changed something at the export method of the products. At the previews versions of hikashop when I was choose to export only the selected products of a specific category I was took only these products. Now the product ID's starts at the 196 row instead of 2nd row. I want to export only the specific products. Why in shows me all of these categories at the beginning of the document?

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Last edit: 10 years 11 months ago by billkarv. Reason: typo

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10 years 11 months ago #135258

The system always export all the categories tree first so that if you import the CSV on another website, it will first recreate all the categories if necessary before adding the product(s) that you selected.

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10 years 11 months ago #135388

OK then, thank you very much.

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