is this update possible

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10 years 10 months ago #138089

-- url of the page with the problem -- : mywebsite.com/mypage
-- HikaShop version -- : x.x.x
-- Joomla version -- : x.x
-- PHP version -- : x.x.x
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

i recently pretty much finished a shop in joomla 3.2/.0
was harpy until i updated the joomla tp 3.2.1 and now i cannot access the administrator area at all!!!

is there a way via ftp to copy the files that make up the shop with its products and categories and pictures and then just dump over a fresh install f a joomla 3.2.1 site?

if not do you know of anyway to get back into joomla??!

kind regards

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10 years 10 months ago #138093

Hi,

For the problem into Joomla, I think it's a problem related with the password.
We have some thread talking about it but the best forum for this kind of problem is the Joomla forum itself.

About HikaShop. You can easily migrate your store from one website to another by copying the database (the hikashop tables) and the overrides for your views (which are in the template folder, following the Joomla override way).
The best is to install HikaShop into the new website and after copying the tables and the files.

But I think that you can repair your website by fixing the authentication configuration.

Regards,


Jerome - Obsidev.com
HikaMarket & HikaSerial developer / HikaShop core dev team.

Also helping the HikaShop support team when having some time or couldn't sleep.
By the way, do not send me private message, use the "contact us" form instead.

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10 years 10 months ago #138108

thanks for the reply. i will do as you suggest

thanks

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