time out during the import of products

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10 years 5 months ago #161201

I hikashop business, latest version and joomla 3.3. I'm having problems importing via csv so many products.
At the end of the import comes out a blank page with the error time-out or no data received. The csv file is very large. How do I import it without errors?

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10 years 5 months ago #161244

Hi,

You have two possibilities:
-You see with your hosting company if you can increase the "max_execution_time" parameter of your php.ini so that the import has more time to process the CSV.
-You cut your CSV into several smaller files (you should be able to do that quite easily with Excel by copy/pasting the rows into several files and making sure that the first row with the list of the columns is always at the top of each file).

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