Cannot Export Products. Screen does not display.

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10 years 1 week ago #179760

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.1
-- PHP version -- : 5.3.13
-- Browser(s) name and version -- : Chrome

Not sure if it was because of the update, but I was able to export products prior to the update. I just have not exported in a while, so cannot say if there is a corelation.

Regardless, when I hit the EXPORT button now, nothing happens and the page does not display correctly. See attached image for what I see when I hit EXPORT.

Any thoughts? Thank you in advance for your help.

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10 years 1 week ago #179762

Go to Global configuration and on tab Server change Error reporting to Maximum.
Save the configuration and try export again.
Do you see any errors?

Don't forget to change Error reporting back to None.

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10 years 1 week ago #179767

Server error logs state

20141115T122606: www.iheartsin.com/administrator/index.php
PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 524288 bytes) in /hermes/walnaweb01a/b1414/moo.marcosisoncom1/iheartsin/libraries/joomla/database/driver/mysqli.php on line 806

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10 years 1 week ago #179772

CLOSED. It was a memory allocation issue on the server. Just asked the host to increase memory.

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