Main Product not showing only the variants

-- HikaShop version -- : 2.3.4
-- Joomla version -- : 3.3.6
-- PHP version -- : 5.3

Hi,

i have imported a few products via CSV. Sameple of the data below. (Colour is a predefined variant)

product_parent_id product_code Colour
1501 BLACK
1501 1502 BROWN
1501 1503 LIGHT GREY

This imports fine. However, on the product browse page the product with code 1501 is displayed, however, when you click in to the product to choose an option i.e. Colour the only products displayed are the variants Brown and Light Grey, there is no option to choose black?

All Items are published and have stock etc is there something I need to do to get the main product to show as an option as well? Please keep in mind that there are thousands of products to load from a supplier so adding extra line in to double up the main product as a variant is not feasable and logically shouldn't be necessary.

Please help.

Many thanks.

Hello,
Did you checked that the variant "Black" was correctly created/configured by using the "Manage variants" button of your product configuration page ?

Black is the main product its not a variant. It shows on the product browse pages just fine. When you say not setup correctly what do you mean? Other main products without variants work fine. I need to get the import working as there are thousands of products to add.

Hi Nicolas,

Thnk you for getting back to me.

That would mean to add in thousands of extra lines into the CSV to basically double up one of the products! Seems a bit extreme?! I would also presume that the main product would have to have a dummy product code in it as it wocould never get ordered! Whats the point of that?

Thanks.

HI Nicolas,

I do understand where you are coming from. However, we have worked with many suppliers that send us CSV's of products. In every CSV the products are delivered one per row, so if there are 3 different colours of a product they would be 3 lines in the CSV with all the details filled out.

Would you please concider adding in a function to make the master product also a variant when uploading via CSV? This would make your CSV format compatible with almost any supplier and save many hours having to add in duplicate lines just for the variants.

Many thanks!

ok thanks Nicolas, could you please concider that in a future release? Many thanks.

Hi,

We will consider that.