How to import downloadable filenames from CSV

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9 years 9 months ago #189380

-- HikaShop version -- : Business: 2.3.5
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.3.3

I have a problem importing dowloadable filenames from a csv.
I have ebooks with 2 file assigned to them. One of them is free dowloadable, but onother one is NOT free.
I have imported a product with a variant (import_filenames.csv). I have no errors when I import filenames(import_result.jpg) and the file name appears whe I open the product in the backend (backend.jpg).

I have next files configuration Upload folder = media/com_hikashop/upload/ ; Upload Secure folder = media/com_hikashop/upload/safe/

I have uploaded my free file (Indice_978-84-8468-347-6.pdf) into media/com_hikashop/upload/ folder and not free one (9788484684060.epub) into media/com_hikashop/upload/safe/ folder (the filenames exactly matches uppercase and lowercase). But when I access to my product via frontend and click in free download link I obtain a "File not found" error message. Hikashop assign a download URL finished with /product/download/file_id-186. If I export my product I obtain export_filenames.csv.

Is there anythig wrong?
Please Helpme. I have hundreds of products to import and do it manually is not an option.

Regards

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Last edit: 9 years 9 months ago by pljuarez.

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9 years 9 months ago #189407

Hi,

All the product files needs to be in the upload safe folder, even the free ones ;)

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  • Posts: 79
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9 years 9 months ago #189500

I try to upload files to safe folder and it works.

Thank you

Last edit: 9 years 9 months ago by pljuarez.

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