Prices in order screen change after massaction

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9 years 9 months ago #191671

-- url of the page with the problem -- : www.light-swing.com
-- HikaShop version -- : 2.3.5
-- Joomla version -- : 3.3.6
-- Browser(s) name and version -- : latest IE, FF and Chrome

I have this strange thing.

I have a massaction event that exports to a csv and after that immediately changes the status of an order to "naar verzender". The problem I'll describe is not related to the status name, because when I user canceled instead of "Naar verzender" it also happens.

When the massaction event has run the prices of an order when I click on an order via Orders / Orders. have changed. I can't find any algorithm what has changed but the prices aren't right anymore.

In this picture you see a price of 81.83, but when you look at the productlist of that order you see that it should be 89.00.




When I click on the edit mode of the product list and press save.right away the prices in the upper right corner change again to the correct ones.




It doesn't happen if you just export to a csv, it only happens with the combination, so right after the export a status change.

In the beginning I thought that it had to do with the changes I made to massaction.php, but we have set the original massaction files back and then it also happens.

Can this be explained?

Kind regards Wilfried

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9 years 9 months ago #191680

Hi,

Can you provide a screenshot of the settings of your mass action ?
It must be a conflict between the two actions of your mass action and the way the mass action is triggered.

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9 years 9 months ago #191713

I'll send you credentials for the test environment so you can look for yourself.

I'll send joomla and ftp credentials.

kind regards Wilfried

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9 years 9 months ago #191783

Hi,

Thanks for the report.
I have edited the file "plugins/hikashop/massaction_order/massaction_order.php" function "onProcessOrderMassActionchangeStatus()" in order to remove some elements of the order when changing status to avoid the full order re-calculation.

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9 years 9 months ago #191850

Thanks Xavier for the quick repair!!

Last edit: 9 years 9 months ago by wilfried. Reason: SOLVED

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