Tax rate changed on upload

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  • Hikashop Business
8 years 4 months ago #244952

-- HikaShop version -- : 2.6.3
-- Joomla version -- : 3.6
-- PHP version -- : 5.5.3
-- Browser(s) name and version -- : chrome

Hi
I have successfully uploaded our products, prices tax etc.

However if I did a upload for example of the product code and description only, the cart changes all the tax to the default tax code. Everything else seems fine and the description or what I want to change happens, its why the tax rate is changed when that is not in the import?

I found this happens when I upload price changes only, I'm forced to include the tax rate which is not an issue and may be useful but if I only wanted to change another field the system should not change the tax rate if its not in the upload csv.

Thanks
John

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  • MODERATOR
8 years 4 months ago #244957

Hi,

The import is made to import new products. Not really to update selectively the information of products.
If you want to only update the prices only (or only some columns), then you should rather go through a mass action with a filter "CSV products" and it will only update the fields of the CSV.
But if you're fine with having the tax category specified in the CSV, then both methods are fine yes.

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