Hi,
There are two things you can do:
First and foremost, before testing your CSV with the HikaShop product cron update plugin, I would recommend to test it with the Products>Import menu. There, you'll easily get the error messages, and you don't need the cron.
The only difference is that you need to change the column names manually in the CSV before the import while the cron plugin has an option to dynamically change the column names during the import.
Once your CSV imports correctly via the Products>Import menu, your CSV is correct and you just have to configure the plugin properly and activate the cron task. So there are two things you can do for that:
- you can temporarily change the domain of your website in the my account>my subscriptions menu on our website. You can change that URL several times for each version of HikaShop. Besides the cron task (and the functions associated with it), the rest of HikaShop on your live website will still work properly.
- you can just get the cron URL from the HikaShop configuration and open it with your browser to trigger the cron manually. That's even better as you'll directly see the errors on the page without having to check the reporting of the cron task system. So I would recommend doing that.