Filters strange behaviour

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61080

When I check one of customfield filters, the same row from another customfield filter is also checked.
It is difficult to explain it, therefore I have made a video of the behaviour:
www.youtube.com/watch?v=hjDoklAndOM&feature=plcp

Is it a bug, or I configured filters incorrectly?

Please Log in or Create an account to join the conversation.

  • Posts: 82865
  • Thank you received: 13372
  • MODERATOR
12 years 3 months ago #61138

It might be because of the "dynamic filter" option of your filters. Could you check that it's turned off for each one?

If that doesn't solve the problem, can you do a screenshot of the options of each one ?

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61173

Hi Nicolas,

Thanks for your reply.
Originally these filters were Dynamic. When I discovered the issue, I have set Dynamic to OFF. So, now ALL of my filters are NOT Dynamic.
The issue still persists.

Shall I try to remove existing filters and create them from scratch without Dynamic option?

Actually, in the live shop I would like to keep Dynamic option ON, since I believe it is very much useful for my customers.

Please Log in or Create an account to join the conversation.

  • Posts: 82865
  • Thank you received: 13372
  • MODERATOR
12 years 3 months ago #61256

Hi,

To give you a more precise answer, we would have to look at the options of the filters.
You can always try to remove and recreate them but if you use the same options, you will have the same problems I suppose.

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61264

Hi Nicolas,

Please see attached screenshots.


Backend, Filter 1 settings:



Backend, Filter 2 settings:



Frontend, the issue:

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61265

Oops... Sorry for Russian backend. Here are revised screenshots.. :blink:

Filter 1, Backend:



Filter 2, Backend:

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61266

Hello,

One more screenshot that I suppose may be useful.


Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
12 years 3 months ago #61391

Hi,

I tried to reproduce this bug but it's working fine here.
Could you please make a screenshot of you custom fields? The bug may come from this or because of the russian characters so I would like to try.

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61401

Hi Eliot,

Screenshot of my custom filters is attached hereto. I have marked the affected custom fields.
Details of these custom fields you can find in above screenshots.

I will also PM backend access to you.


Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61404

Oh, I understand. You want to see Custom Fields (not custom filters). Here they are:





Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 120
  • Thank you received: 1
12 years 3 months ago #61907

The issue was with cyrillic fonts. Eliot has fixed it for my installation of HS and it will be fixed within next release of HS.

The following user(s) said Thank You: nicolas

Please Log in or Create an account to join the conversation.

Time to create page: 0.134 seconds
Powered by Kunena Forum