Checkout not appearing

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12 years 1 month ago #72034

Hello,

I have just upgraded to Hikashop Business 1.6.0 the new version from the old.

By doing that, the option to purchase 1 or 2 items is not appearing. The information on the product is there, but there is no longer a quantity option showing or an add to cart option showing.

Please can you tell me how to correct this.

Thanks,
Kind regards,

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12 years 1 month ago #72101

Hi,

In Configuration > Display, select the "yes" option again for "Display add to cart button" option.

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12 years 1 month ago #72106

That works, thank you. Sorry for sending a lot of queries today, but am struggling a bit.
Thank you for your assistance and patience.
Kind regards

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10 years 11 months ago #134722

Hi,

I have just started to get a problem in that once I complete the checkout process the final page where it says "Thank you for your purchase" is not loading anymore. I just get a blank page and the the url www.victoriafallsleather.com/index.php/c...ep-4.html?Itemid=119 .

The test order is going through, just the final page confirming is not loading.

If I refresh the page after five minutes it goes back one step and loads the previous part of the checkout process and if I try to complete it again the blank page appears.

This started happening last week, but as I was in Africa, I thought it might be something to do with slow internet connection, but I am now back in UK and it is still not loading. I have tried to correct it, but not resolving the issue.

Please can you advise?

Many thanks,

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10 years 11 months ago #134763

Hi,
Can you show me how did your configured your checkout workflow ("Hikashop->System->Configuration->Checkout") through some screenshots ?

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10 years 11 months ago #134910

Here are the screen shots of what you asked for. I am going to try reinstalling hikashop and see if that works meanwhile. I am sure I have just done something stupid by mistake.

Kind regards

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10 years 11 months ago #134921

Hello,

I reinstalled Hikashop 2.2.2 and it now works. Obviously, I had done something I shouldn't have.

Thank you for your time.

Kind regards,

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10 years 11 months ago #134980

Hi,

Happy to see that your problem is solved.

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