HikaShop Business - update message error?

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11 years 3 months ago #119406

Hi,

I notice in my update area it says this:
HikaShop Business - We did not find a licence attached to your website

However, I do have full paid business edition. Is there something I need to do?

Also in the hikashop update area it says this:
Your version is 2.1.3, the latest stable version is 2.2.0

Please click here to download the latest version of Hikashop Business and install it

I would like to do an auto update if possible.
Thank you,
Charles

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11 years 3 months ago #119414

Hi,

Go in the menu Your account>Your subscriptions on our website and enter the URL of your website. Then, click on the "purge cache" button of the joomla updater and the update will work.

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11 years 3 months ago #119953

I also got this message, but on the second website I am using this on. My business has two websites for the same business, and I bought the business edition to use on both. How do I add the second website to the subscription? When I enter it, it removes the first one to add the second one.

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11 years 3 months ago #119973

The use of HikaShop is not limited to one website, however, the auto update service that we provide with your purchase is only for one website, like the other services (cron task, access to updates, support, ...).

Note that you can simply download the package on our website via the menu Your account>Your subscriptions and do the update manually on all the websites. You can also manually change the URL of the subscription, purge the cache of your updater and then do the automatic update on the website.

The following user(s) said Thank You: shamrockshirts

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