pdf invoice not showing currency

  • Posts: 5
  • Thank you received: 0
11 years 3 months ago #120152

On the pdf invoice generated by the attach invoice plug in, the currency is not
showing and a question mark shows in place. I have tried on both a windows and mac machine.

see attached image

Attachments:

Please Log in or Create an account to join the conversation.

  • Posts: 2334
  • Thank you received: 403
11 years 3 months ago #120165

Hi there,

Could you give us more information about your Hikashop version and the browser you are using?
Also, what is the currency you are trying to display? You should check the currency configuration :)

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
11 years 3 months ago #120210

Hikashop business, 2.2.0
Joomla 3.1.5
I tried on both internet explorer and google chrome and I get the same results
the currency is Naira (₦). I believe I configured it correctly as i can see it
everywhere except on the pdf invoice.

Please Log in or Create an account to join the conversation.

  • Posts: 82906
  • Thank you received: 13378
  • MODERATOR
11 years 3 months ago #120216

Hi,

That means that the font that is configured in your PDF plugin options doesn't support the encoding of that character.
You'll have to try with the different fonts available to see if there is one which can display that character properly.

The following user(s) said Thank You: ahmedgidado

Please Log in or Create an account to join the conversation.

  • Posts: 5
  • Thank you received: 0
11 years 3 months ago #120298

it worked after cycling through the fonts, i found one that displayed the currency

Please Log in or Create an account to join the conversation.

Time to create page: 0.064 seconds
Powered by Kunena Forum